Privacy Policy

At WeVaad, we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (www.wevaad.com) and our Online Dispute Resolution (ODR) services.

 

1. Information Collection

We collect personal information from you when you register on our platform, submit cases, or use our services. This includes but is not limited to:

– Name

– Contact details (email address, phone number)

– Case-related documentation and information

– Payment details

We may also collect information about your interactions with our website, such as IP addresses, device information, and browser types, through cookies.

 

2. Use of Information

The information collected is used for the following purposes:

– To facilitate the resolution of disputes through our ODR services.

– To improve the functionality of our platform.

– To send important updates related to your case or our services.

– To manage payments and transactions.

– For internal analysis and reporting purposes.

 

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties, such as

– Legal professionals, arbitrators, and mediators involved in the ODR process.

– Payment processors to handle transactions.

– Governmental or legal authorities when required by law.

 

4. Data Security

We take the security of your personal information seriously and employ appropriate technical and organisational measures to protect it. All case details and documentation are stored securely, ensuring confidentiality throughout the resolution process.

 

5. Cookies

Our website uses cookies to enhance user experience. Cookies help us track website traffic and customize content based on your preferences. You can disable cookies in your browser settings, but this may affect certain functionalities of the website.

 

6. Your Rights

You have the right to:

– Access and review your personal data.

– Request the correction of inaccurate information.

– Request deletion of your data (subject to legal requirements).

– Withdraw consent for certain data processing activities.

 

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review the policy periodically.

 

8. Contact Us

For any queries or concerns regarding this Privacy Policy, please contact us at:

WeVaad

Address: Sumit Abode, Takandas Kataria Marg, VSNL Colony, Mahim, Mumbai, Maharashtra 400016  

Email: contact@wevaad.com  

Phone: +91-8209693595