An article titled ‘Online dispute resolution platforms can ease case burden on courts’ written by Navneet Sharma, Director-General, CIRC and our Co-Founder, Kritika Sethi, was published on PolicyCircle.
This article discusses the surge of Online Dispute Resolution (ODR) in India, accelerated by the Covid-19 pandemic and supported by the government’s initiatives. It defines ODR as an innovative method combining technology and alternative dispute resolution to offer efficient, transparent, and cost-effective online dispute resolution. The piece emphasizes the growing importance of private ODR service providers in India’s evolving legal landscape.